Student Support Services

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The real work begins when you are ready to start accepting students into your new distance education program. Effective Enrollment Management is key to your program’s long-term success.

Students have many options to choose from with distance education systems, making it crucial to provide a higher level of support than provided to on-campus students. To meet these demands, we have built cloud-based client relationship management and ticketing systems—like those that top private companies around the world use.

Distance Education Support Services acts as a single point of contact for students, and we leverage our long-existing relationships with the Registrar, Admissions, Bursar, Graduate School and Financial Aid to provide students with the best possible experience. We also provide night and weekend support as many students are professionals who are working on their assignments outside of normal business hours.

UF systems are built with the on-campus student in mind. Navigating these systems and creating an infrastructure that is scalable as your program grows will be the determining factor in its survival. Distance Education Support Services has an established and proven admission and registration system in place and ready to serve you and your students.